Privacy Policy

Introduction

Orbtronics Ltd. (“Company,” “we,” “our”) is committed to protecting the privacy and personal information of its clients, students, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information across all our services, including Software Development, Education Programs, and Innovation Hubs.

Informations We Collect

We may collect the following types of information depending on your engagement with our services:

Personal Information

  • Name, address, email, and phone number.
  • Payment and billing details.
  • Government-issued identification (if required for specific services).

    • Usage Data

  • Access logs for Innovation Hub facilities.
  • User interactions with our software platforms.
  • Participation data in education programs.

    • Technical Data

  • IP address, browser type, and operating system.
  • Device identifiers and connection information.

    • Sensitive Information

  • For educational initiatives, we may collect demographic data such as age, gender, or geographic location to measure program impact. This data will be anonymized whenever possible.

    • How We Use Your Information

    To Provide Services

  • Facilitate access to Innovation Hub coworking spaces.
  • Deliver software development services.
  • Administer STEM education programs and initiatives.

    • For Communication

  • Send notifications, updates, and promotional materials related to our services.
  • Respond to inquiries and provide customer support.

    • For Analytics and Improvement

  • Analyze service usage patterns to improve our offerings.
  • Measure the effectiveness of education programs.

    • For Security

  • Monitor access to facilities to ensure safety and compliance.
  • Detect and prevent fraudulent or unauthorized activities.

    • How We Share Information

    Third-Party Service Providers

    We may share your information with trusted service providers for payment processing, data storage, or other necessary functions. These providers are contractually obligated to protect your data.

    Regulatory Compliance

    We may disclose your information to comply with legal obligations, such as responding to court orders or government requests.

    Program Partners

    For education initiatives, we may share anonymized impact data with partner organizations or funders.

    Consent-Based Sharing

    We will only share your personal information with third parties when you have provided explicit consent.

    Data Security

    We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data.
  • Regular audits of security systems.
  • Restricted access to personal data on a need-to-know basis.

    • Your Rights

    You have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
  • Objection: Object to the processing of your data for specific purposes.
  • Data Portability: Request a copy of your data in a structured, commonly used format.

    • To exercise your rights, please contact us using the information given at the end.

    Cookies and Tracking Technologies

    Our websites and platforms use cookies and similar technologies to:

  • Enhance user experience.
  • Track service usage for analytics.
  • Provide personalized content and advertisements.

    • You can manage your cookie preferences through your browser settings.

    Children’s Privacy

    Our services are not directed at children under the age of 13. For education programs involving minors, we collect information only with parental or guardian consent.

    Changes to This Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by updating the “Last updated” date at the beginning of this Privacy Policy. Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy.

    Contact Us

    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

    Orbtronics Ltd, Gros Islet, Saint Lucia
    [email protected]

    By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.