Medial Health Case Study

Who is Medial Health?

Medial Health helps healthcare providers move from paper to digital. Their secure, HIPAA-compliant tools simplify how clinics run, so staff can spend less time on admin and more time on patients. They’re focused on making digital transformation straightforward and compliant for clinics of all sizes.

The Challenge

Medial Health needed two things to serve their clients better:

• Better communication: Clinics and patients needed a reliable, secure way to exchange messages by email—without compromising privacy or compliance.
• Smoother onboarding: New healthcare organizations joining the Medial Health platform needed a clear, secure sign-up and access process so they could get up and running quickly.

What We Delivered

We built a solution that addressed both needs so Medial Health could offer a stronger product to their clients.

• Secure email messaging: We designed and built an email messaging system so clinics and patients can communicate safely and efficiently, with security and compliance built in from the start.
• Onboarding platform: We created an onboarding flow so new organizations can join the Medial Health ecosystem easily. We used Auth0 for secure sign-in and added role-based access so each user only sees what they’re allowed to—reducing setup time and keeping access under control.

Results

• Less admin, happier patients: Clinics can communicate with patients in one place, cutting bottlenecks and improving satisfaction.
• Faster, safer onboarding: New organizations get set up quickly and securely, with the right access from day one.
• Room to grow: The platform can scale as Medial Health adds more clinics and users.

Technologies Used

• Backend: Node.js
• Frontend: React
• Authentication: Auth0

About the Collaboration

Working with Medial Health showed how the right technology can simplify healthcare operations. We combined solid engineering with a clear view of compliance and security, so the solution not only solves today’s needs but also supports Medial Health’s growth.

Summary

A secure email messaging service and onboarding platform for healthcare organizations—so clinics can communicate with patients safely and new organizations can join the Medial Health ecosystem quickly and securely.